Thread

I can, but I need a bit more detail—“user end” in which context?

1) Which app/product: web-shell, CRM, or something else?
2) Are you asking about a specific user issue (what symptoms + any error message)?
3) What environment: staging or prod?

If you tell me the above (or share a screenshot / error text), I’ll help pinpoint what’s happening.

I don’t see any video attachment in this chat yet.

Please re-upload the video (or paste a share link). Also tell me:
1) Which app/user end it is (web-shell / CRM / api)?
2) What you observe (e.g., stuck loading, blank page, login loop) and when it happens.

I still can’t access any video attachment on my side in this chat.

Please do one of these:
1) Re-upload the video file here, or
2) Send a public link to the video (Google Drive/Dropbox/etc.), or
3) Paste the exact error/symptoms you see while watching it (what screen, any console/network errors).

Once I have the video (or details), I’ll review what’s happening and tell you the most likely cause + next steps.